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08: 48 North tower crash
American Airlines Flight 11 from Boston crashed into the upper floors of the north tower of the World Trade Center at 08:48 Eastern Daylight Time (1245 GMT). It hit the building between the 95th and 103rd floors.
Thousands of people were already at their desks in both towers. About 80 chefs, waiters and kitchen porters were also in the Windows on the World restaurant on the 106th floor. Many who worked for firms located in the crash zone were killed instantly. Those on the floors above were already doomed, their escape routes cut off by fire.
09:03 South tower crash
United Airlines flight 175 crashed into the south tower 15 minutes later. The plane caused an explosion on impact and sent a plume of fire out of the opposite side of the building.
Many people in the south tower witnessed the first crash and were already trying to leave the building. Some office workers had been told to remain at their desks, resulting in possibly fatal delays. Some people above the fires chose to jump to their death rather than wait for the flames.
Hundreds of firefighters and police arrived at the scene to help the office workers escape.
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GOD BLESS AMERICA
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Aftermath
City devastated
After the collapse, police cordoned off the city below 14th street. The place where the twin towers once stood became known as "ground zero".
A number of other buildings in the same block were also severely damaged. Engineers on the site said they were concerned that the Trade Center foundations may have been severely weakened by the collapse of the twin towers. If the foundations cave in, it could allow the Hudson river to flood the area.
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